IGLA and New Car Warranty
This is the link to the Canadian arbitration process that protects consumers from unfair manufacturers business practices regarding the automotive industry and their new car warranty obligations
IGLA installation and new car warranty comes up occasionally. We have been installing IGLA, Remote Starters, Car Security, Driver Assist Sensors and Camera Systems for new car dealerships since 1997 we have worked directly with high volume dealership owners and upper management, when it comes to new vehicles in Canada you absolutely have the right to repair and modify them yourself or through a third party. Some dealership service departments prefer that you don't add accessories just because without them installed it is quicker for them to diagnose a service related issue. Others have no problem with aftermarket accessories and aggressively promote them throughout the dealership. We know this because we work with over 60 GTA new car dealers every month with our wholesale company Roadgear. All dealers use aftermarket options as an alternate way of fulfilling accessory demand it is common and standard business practice for them - here is a good article on the subject of right to repair and modification......
written by Jennifer Sensiba
In the last few years, right to repair has been in the news and even in legislatures. The idea is that instead of having to ask a manufacturer for permission to repair or modify a product you already bought, you’d have a legal right to do so by default, including buying parts, getting access to computer systems, etc. This can be tough for auto manufacturers and dealers who would like to be the only ones who can repair their products (and charge heaps of money to do so).
But they can’t admit that they’re trying to make a cash grab, so they have to use scare tactics. Unauthorized repair, either by the customer themselves or an independent repair shop, could potentially be done wrong. Or worse, independent repairs are supposedly a menace to society at large (due to e-bike fires). Other bogeyman scenarios, like hackers getting into your car’s computer, emissions tampering, and losing access to EV charging networks are all used to frighten people into going to the manufacturer and opposing laws that would allow people to do otherwise. Continues Here....
written by Jennifer Sensiba
In the last few years, right to repair has been in the news and even in legislatures. The idea is that instead of having to ask a manufacturer for permission to repair or modify a product you already bought, you’d have a legal right to do so by default, including buying parts, getting access to computer systems, etc. This can be tough for auto manufacturers and dealers who would like to be the only ones who can repair their products (and charge heaps of money to do so).
But they can’t admit that they’re trying to make a cash grab, so they have to use scare tactics. Unauthorized repair, either by the customer themselves or an independent repair shop, could potentially be done wrong. Or worse, independent repairs are supposedly a menace to society at large (due to e-bike fires). Other bogeyman scenarios, like hackers getting into your car’s computer, emissions tampering, and losing access to EV charging networks are all used to frighten people into going to the manufacturer and opposing laws that would allow people to do otherwise. Continues Here....
This issue is not new it has been going on for years top Canadian companies like Canadian Tire, Parts Source, UAP and NAPA stand up against these manufacturers deceptions all the time, you can use these aftermarket companies product and techs to service your new vehicle while keeping its warranty intact. Much the same can also be said of car body shops in that insurance companies and car manufacturers cannot dictate where you must have your vehicle repaired more importantly the parts DO NOT have to be from the Original Equipment Manufacturer they can absolutely be aftermarket, an aftermarket windshield in a new car that is still under warranty will not allow the vehicle manufacturer to walk away from their warranty obligations. But this is where the issue can get twisted by the new car dealer. In this example if AutoStar TX were to connect to the wrong wire during an installation and that mistake resulted in the parking light module permanently failing then AutoStar TX or any other reliable aftermarket installation company would step up and make it right. The aftermarket installation company would pay for the new module and install it for free, this is the way it has always been and what we have observed in this industry since 1997. The bottom line on this example is that the vehicle manufacturer cannot void the warranty on the car over this single issue, the only thing that they can refuse in this case is to service the parking light module under warranty and replace it for free as it was clearly damaged during an aftermarket accessory installation. The vehicle manufacturer certainly cannot go on to arbitrarily void the full vehicle warranty.
|
|
